Course Summary
Violence & Aggression Awareness gives learners a practical understanding of violence & aggression awareness and how the topic affects day-to-day workplace safety, supervision and reporting.
Purpose
The purpose of this training is to help learners recognise the main risks connected with violence & aggression awareness, follow workplace arrangements correctly and support safer decisions before work starts, while it is being carried out and when conditions change.
Legal / Regulatory Context
Relevant UK context includes DSE Regulations, Management Regulations, workplace welfare requirements, stress risk management principles, lone working controls and violence/aggression prevention arrangements.
Who Should Attend
Suitable for employees, supervisors, team leaders, managers, contractors and anyone who needs practical understanding of this topic in a workplace setting.
Learning Outcomes
- Explain the meaning and purpose of violence & aggression awareness
- Identify common hazards, unsafe conditions and warning signs linked with violence & aggression awareness
- Apply practical control measures and follow workplace procedures
- Understand when to report, escalate or stop work for safety reasons
- Recognise the records, inspections or checks that support good control
Course Content
- Warning signs
- De-escalation
- Safe distance
- Reporting
- Support after incident
- Security measures
- Roles and responsibilities
- Common mistakes and practical controls
- Reporting, review and improvement
Practical QHSE Manager Focus
This course is written from a practical workplace management point of view. It explains what good control looks like, what records should demonstrate and what supervisors should check during day-to-day work.